Return Policy

Because our bars are consumable food products, we are unable to accept returns once a pack has been opened. Your safety and freshness always come first.

Damaged or incorrect orders

If your order arrives damaged, tampered with, or is incorrect, please contact us within 48 hours of delivery with photos. We'll replace the item or issue a full refund.

How to reach us

Message us on WhatsApp or email neatra.co@gmail.com with your order details and we'll take care of it.